Site design
IRIS Interactive Agency, “Fingerprint Creator”
4 rue du PNDF – Cité Numérique du Pensio
43000 Le Puy-en-Velay
Such. +33 (0)4 71 04 93 01 – www.iris-interactive.fr
Publisher information
SPL Destination Pays d'Uzès Pont du Gard, hereinafter called SPL
Capuchin Chapel – Place Albert 1er
30700 Uzès
Such. +33 (0)4 66 22 68 88 – www.uzes-pontdugard.com
This site is updated daily by the SPL communications department.
Booking solution
The reservation system is provided by the Ingénie solution, and deployed via the following URL: https://reservation.uzes-pontdugard.com/
Hosting
This site is hosted by OVH
General conditions of use of the site and services offered
The use of the site www.uzes-pontdugard.com implies full acceptance of the terms and conditions described below. These terms of use may be modified at any time, users of the site www.uzes-pontdugard.com are invited to consult them regularly.
This site is normally accessible to users at any time. An interruption for reasons of technical maintenance may however be decided by the SPL which will then endeavor to communicate to users in advance the dates and times of the intervention.
Scope of contents
Despite the care taken in collecting information and creating the site using the most recent techniques, errors, omissions, inaccuracies, cuts or additions beyond our control may remain or be included on this site. The SPL cannot, for this reason, be held liable, either expressly or implicitly, for the entire content of the site. The user of the site and the information it contains acknowledges that he uses it at his own risk and that the SPL cannot therefore be held liable for any damage, direct or indirect, of any nature. whether resulting in all or part from the use of information on the site.
Likewise, IRIS Interactive cannot be held liable due to the nature or content of the sites referenced on the following pages and in particular those to which access is permitted by the use of the hypertext links appearing on the pages of this site. In accordance with law n ° 78-17 of January 6, 1978, you have the right to access and rectify data concerning you.
Copyright – Copyright ©
The www.uzes-pontdugard.com is the exclusive property of SPL.
The general structure of the site and its content are the exclusive property of SPL, and are subject to legal protection under intellectual property (copyrights, databases, software, trademarks, etc.).
Any reproduction, representation or total or partial adaptation of the site and its contents by a natural or legal person, by any means whatsoever, without the express authorization of the SPL is prohibited and would constitute an act of counterfeiting punishable in particular by articles L. 335-2 et seq. of the Intellectual Property Code.
Any total or partial reuse or extraction of the site's databases by a natural or legal person, by any means whatsoever, is prohibited and would constitute an act of counterfeiting punishable by articles L. 343-1 et seq. of the Code of Intellectual property.
Any total or partial reproduction of SPL photos, brands and logos made without its express authorization is prohibited in accordance with articles L. 713-2 et seq. of the Intellectual Property Code.
The photographs used to illustrate this site are the property of the SPL or its partners. Some of them may be used to promote the Destination, with our agreement.
Also, no reproduction without the express agreement of the SPL is authorized. Please send your requests by email to [email protected] by telling us what use you wish to make of it.
Links
The Site may contain hypertext links targeting other sites on the Internet. Links to these other resources take you away from the site. It is possible to create a link to the presentation page of this Site without express authorization from SPL Destination Pays d'Uzès Pont du Gard, provided that the link displays the site in a new browser window. It is nevertheless preferable to inform the SPL Destination Pays d'Uzès Pont du Gard, which may at any time request the deletion of this link.
Cookies
Navigation on the site www.uzes-pontdugard.com may cause the installation of cookie (s) on the computer of the user. A cookie is a small file, which does not allow identification of the user, but which records information about the navigation of a computer on a site. The data obtained are intended to facilitate subsequent browsing of the site, and also enable various measures of attendance.
The refusal to install a cookie may result in the impossibility of accessing certain services. The user can however configure his computer to refuse the installation of cookies.
Privacy Policy
By using the SPL site and services, users accept the collection and use of their personal data in the manner described in the charter.
Personal data collected from the site or any other communications transmitted by the SPL, in particular by electronic means, are processed by the SPL as data controller. The SPL undertakes to process the personal data collected in compliance with applicable laws and regulations.
In the event of modification or update, the revised charter will be posted online on this site with mention of the last update date. You must therefore regularly check this site to stay informed of any changes or updates to the SPL's personal data protection policy.
In any case, we undertake to respect the following two essential principles:
- You remain in control of your personal data;
- Your data is processed transparently, confidentially and securely.
Controller’s identity
SPL DESTINATION PAYS D’UZES PONT DU GARD, local public company, RCS Nîmes 834 398 729 –
Registration IM030180004 ATOUT France, whose head office is located Place des Grands Jours – 30210 Remoulins, will have the status of data controller for all the processing detailed within this charter.
Legal reminder: The data controller is, within the meaning of the COMPUTER AND FREEDOMS LAW and the GDPR, the person who determines the means and purposes of the processing. When two or more controllers jointly determine the purposes and means of processing, they are joint controllers (or co-controllers). The subcontractor is a person processing personal data on behalf of the controller, he acts under the authority of the controller and on the instructions of the latter. Having said this, this confidentiality policy concerns the data processing carried out by the SPL in its capacity as data controller.
Contact details of our data protection officer
Our Data Protection Officer (“DPO”) is there to respond to all requests, including the exercise of rights, relating to your personal data.
You can contact him:
- Or by email to the following address: [email protected]
- Or by mail: Pays d’Uzès Tourist Office Pont du Gard – Place Albert 1er – 30700 UZES
Find out more: The DPO's mission is to inform, advise and monitor the compliance of the SPL in carrying out the processing operations carried out.
In accordance with data protection regulations, the DPO acts as the point of contact:
- Towards the persons concerned for all matters relating to data processing carried out by the SPL or the exercise of your rights;
- Vis-à-vis the CNIL as part of its cooperation mission. The DPO may also contact this authority to request an opinion or prior consultation on all matters concerning the protection of personal data;
- Vis-à-vis other DPOs appointed by participating subcontracting organizations or data controllers.
Data collection and origin
Personal data may be collected when users:
- Navigate the site;
- Send a question via the contact form;
- Contact SPL services within the framework of a customer relationship;
- Subscribe to a newsletter;
- Register for events, training;
- Request a quote;
- Make an online purchase;
- Respond to surveys.
In all cases, you are informed of the purposes for which your data is collected by us via the various online data collection forms and this charter.
Find out more: When necessary, we undertake, depending on the case, to obtain your consent and/or allow you to object to the use of your data for certain purposes.
Purposes and legal bases of processing
Personal data that is collected directly or indirectly (connection data) serves explicit, legitimate and specific purposes.
They are collected and processed in order to:
- To manage and monitor your contracts, orders, deliveries and invoices;
- To improve our knowledge of the tourist clientele;
- To respond to questions and requests for information;
- To transmit communications for sending newsletters, invitations to events, commercial offers, surveys;
- To ensure the proper functioning of the site, to improve its content and operation and to adapt it to requests;
- To carry out anonymized statistical calculations;
- To manage and respond to your requests to exercise “Informatique & Libertés” rights.
Data processed
The mandatory or optional nature of the personal data collected and the possible consequences of a failure to respond are indicated when they are collected on the associated forms.
You can consult below the details of the personal data that we may have about you.
The details of the information provided below are not intended to be exhaustive and aim above all to inform users about the categories of data that the SPL is likely to process.
- For the management and monitoring of your contracts, orders, deliveries and invoices: Name, First name; E-mail address ; Telephone number; Postal delivery address; Postal billing address; Age range ; Data relating to means of payment: Bank card number, End of validity date, Cryptogram, RIB
- To answer questions and requests for information: Name, First name; E-mail address ; Telephone number; Address
- To transmit communications for sending newsletters, invitations to events, commercial offers, competitions, surveys: Name, First name; E-mail address ; Address ; Centers of interest; Age range ; Socio-Professional Category
- To ensure the proper functioning of the site, to improve its content and operation and adapt it to requests: Data relating to your navigation on the site via Cookies.
- For the management and response to your requests to exercise “Informatics & Liberties” rights: Name, First name, Email address
Recipients of personal data
Within the limits of their respective responsibilities and for the purposes set out in this charter, the main people who will be likely to have access to your data are the following:
- The relevant services of the SPL;
- Technical service providers;
- Companies responsible for transporting products;
- The authorized personnel of our subcontractors (if there is a subcontractor) such as banking partners;
- If applicable, the courts concerned, mediators, accountants, auditors, lawyers, bailiffs, collection companies, police or gendarmerie authorities in the event of theft or judicial requisition, assistance;
- Third parties likely to place cookies on your terminals (computers, tablets, mobile phones, etc.) when you consent;
- SPL partners using the ticketing service and as part of the commercial monitoring of the service sold
Targeting and advertisements
This type of service allows this site and its partners to distribute, optimize and present advertisements based on the user's previous use of this site.
This activity is facilitated by tracking usage data and using trackers to collect information, which is then transmitted to partners managing the remarketing and behavioral targeting activity.
Some services offer a remarketing option based on email address lists.
Users can also opt out of certain advertising features through applicable device settings, such as device advertising settings for mobile phones or advertising settings generally.
Personal data retention period
The SPL keeps personal data only for the duration necessary for the processing carried out. Personal data used for the management and monitoring of your contracts, your deliveries and invoices, to improve our knowledge of tourist customers, to answer your questions and requests for information, for communication purposes are kept for 3 years from the end of the commercial relationship or for 3 years from the moment the person interacted with the SPL.
As part of its legal or conventional retention obligations, the SPL may be required to retain personal data for a longer period.
In the event of unsubscription from newsletters or various communications, the personal data allowing the person to be contacted are kept in the SPL unsubscribe list to ensure that they are no longer the recipient of such communications.
To ensure the proper functioning of the site and improve its content and operation, cookies are kept for 13 months.
For the management of requests for rights arising from the GDPR and the amended IT AND FREEDOM LAW, personal data is kept for 1 year in the event of exercise of the right of access or rectification or for 3 years in the event of exercise of the right. right to object.
Security of personal data
The SPL implements measures to ensure the protection of confidentiality and security of personal data collected in the course of its activities. The SPL takes all necessary precautions to prevent unauthorized third parties from having access to personal data (physical protection of premises, authentication process for our customers with confidential passwords).
The SPL also ensures that its technical service providers likely to have knowledge of personal data respect the same confidentiality and have sufficient guarantees regarding the implementation of appropriate technical and organizational measures.
However, providing personal data (whether directly on the site, by telephone or over the Internet) is never without risk and electronic communication systems cannot be completely protected against "sabotage" or "tampering". piracy”. The Internet network is an open and unsecured system and the SPL cannot be held responsible for the security of the transmission of personal data.
Exercise of rights
In accordance with the COMPUTER AND FREEDOM LAW and the GDPR, you have the following rights:
- Right of access, rectification, updating, completeness of your data
- Right to block or erase your personal data
- When they are inaccurate, incomplete, equivocal, out of date, or whose collection, use, communication or retention is prohibited
- Right to withdraw your consent at any time
- Right to limit the processing of your data
- Right to object to the processing of your data
- Right to portability of the data you have provided to us, when your data is subject to automated processing based on your consent or on a contract
- Right to define the fate of your data after your death and to choose whether we communicate (or not) your data to a third party that you have previously designated
In the event of death and in the absence of instructions from you, we undertake to destroy your data, unless their retention proves necessary for evidentiary purposes or to meet a legal obligation.
These rights can be exercised with the SPL DPO:
- Postal address: Pays d’Uzès Tourist Office Pont du Gard – Place Albert 1er – 30700 Uzès
- Mail address : [email protected]
In addition, a complaint to the CNIL can be made at any time.
Date of last update: 12.09.2023
Applicable law and jurisdiction
Any dispute related to the use of the site www.uzes-pontdugard.com is subject to French law. In the event of a dispute, the French courts will have sole jurisdiction.